Recently, one of our most cherished team members required a sabbatical for personal reasons. Given the strategic importance of this person’s position, upper management was very concerned about how we’d react, particularly in this period of extensive vacation breaks and therefore skeletal staff. (With Montreal having two seasons, winter and “vacation”, we tend to have block vacations taken together, which stretch customer service resources).
Well, I must say that after one week, it’s been an incredible story of determination, loyalty, commitment and “can do” attitude. Tremendous credit goes out to team members like MikeO, LucG, RhodynaJ, IreneZ, MuminulC,GordT, BarbaraF, and SteveC who simply came together, took over the tasks that had been left stranded and proved once again the resilience of our ICP Solar team.
You see so many commercials touting that their company’s difference is their “team”. Well in this case, I can truly say that I had little to do with this success, and frankly, nothing can make me prouder than to pass the credit to the entire team who made it happen. You guys are showing just what true grit ICP is made of. Bravo.
Sass
PS. To that so-valued-team-member who is taking the break, you know how much I care and value what you have done for ICP Solar and hope that the future has something great in store for you, (with us or not). Take good care of yourself first, we’ll be ready to welcome you with open arms if you ever are able to come back. And despite the fact that we’ve managed things, nobody can quite replace you and what you mean to us. Arlene, myself and the entire team wish you well…